All help centersSS Upsell & Cross sell

On this site

Rules Category
  • Offer Products Category
    • Offer Products Overview
  • Trigger Rules Category
    • Trigger Offers Overview
    • All Products Trigger
    • Specific Products Trigger
    • Products in Specific Collections
SS Upsell & Cross sell Article
  • Getting Started
    • What is SS Upsell & Cross Sell?
    • Key Features Overview
    • Supported Shopify Plans
    • Theme Compatibility
    • How Sparrow Upsell & Cross-sell Works
    • Frequently Asked Questions
  • Installation & Setup
All help centersHomeOffer Products CategoryOffer Products Overview

Offer Products Category

Offer Products Overview

Choose how SS Upsell & Cross Sell selects the products displayed in your upsell campaigns.

1 min read·Updated Jul 10, 2026

Overview

After choosing your trigger, you'll need to decide which products customers will see.

SS Upsell & Cross Sell offers three product selection methods:

  • Random Product Selection

  • AI Smart Recommendations (Plus)

  • Specific Products

Each option is designed for different merchandising strategies.

📷 Screenshot: Offer Product Selection


Available Product Selection Methods

🎲 Random Product Selection

The app automatically selects products from your store at random.

This is useful when:

  • Running store-wide promotions.

  • Frequently updating offers.

  • Large product catalogs.


🤖 AI Smart Recommendations (Plus)

Available on the Plus plan.

AI analyzes your products and recommends items that are more likely to be relevant to customers.

This helps improve conversion rates by showing personalized recommendations instead of random products.

📷 Screenshot: AI Smart Recommendation


⭐ Specific Products

Select exactly which products should appear in the upsell widget.

This provides maximum control over your campaigns.

Perfect for:

  • Accessories

  • Bundles

  • Matching products

  • Cross-selling

📷 Screenshot: Specific Product Selection


Which Option Should You Choose?

Product Selection

Recommended For

Random Products

Large catalogs

AI Smart Recommendation

Automated optimization (Plus)

Specific Products

Maximum control


Best Practices

• Use Specific Products for your best-selling items.

• Use AI Smart Recommendations for personalized product suggestions.

• Use Random Products for store-wide promotions and large inventories.

Was this page helpful?

On this page

  • Overview
  • Available Product Selection Methods
  • 🎲 Random Product Selection
  • 🤖 AI Smart Recommendations (Plus)
  • ⭐ Specific Products
  • Which Option Should You Choose?
  • Best Practices

On this site

Rules Category
  • Offer Products Category
    • Offer Products Overview
  • Trigger Rules Category
    • Trigger Offers Overview
    • All Products Trigger
    • Specific Products Trigger
    • Products in Specific Collections
SS Upsell & Cross sell Article
  • Getting Started
    • What is SS Upsell & Cross Sell?
    • Key Features Overview
    • Supported Shopify Plans
    • Theme Compatibility
    • How Sparrow Upsell & Cross-sell Works
    • Frequently Asked Questions
  • Installation & Setup

SS Upsell & Cross sell · powered by Help Center

All help centers